Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Last Updated: June 22, 2025

equA11Y aTs ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website equa11yats.com or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data

Personally identifiable information that you voluntarily provide to us when you register on the Site, place an order, subscribe to our newsletter, or contact us. This may include:

  • Your name and contact information (email address, phone number)
  • Company name and job title
  • Billing address and payment information
  • Website URLs you provide for accessibility testing

Derivative Data

Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and pages viewed.

Cookies and Tracking Technologies

We may use cookies, web beacons, and other tracking technologies to collect information about you and your interaction with our Site, including:

  • Session cookies to keep you logged in
  • Preference cookies to remember your settings
  • Analytics cookies to understand how our Site is used

2. How We Use Your Information

We use the information we collect about you for various business purposes:

Purpose Description
Service Delivery To provide our accessibility testing services and fulfill your requests
Customer Support To respond to your inquiries and provide technical assistance
Communication To send important account/service information and marketing communications
Improvement To analyze usage and improve our website, services, and user experience
Security To detect and prevent fraudulent activity and security incidents
Legal Compliance To comply with legal obligations and enforce our terms

Legal Basis for Processing

We process personal information under the following legal bases:

  • Your consent to the processing
  • Performance of a contract with you
  • Compliance with our legal obligations
  • Our legitimate interests in conducting our business

3. How We Share Your Information

We may share your information in the following situations:

  • Service Providers: We may share your information with third-party vendors who perform services for us, such as payment processing, data analysis, email delivery, and hosting services.
  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • Legal Requirements: We may disclose your information where required to do so by law or in response to valid requests by public authorities.
  • Consent: We may disclose your personal information for any other purpose with your consent.

Third-Party Services

We use the following third-party services that may collect information about you:

  • Google Analytics for website usage statistics
  • Mailchimp for email marketing communications
  • Stripe for payment processing

4. Data Security

We implement appropriate technical and organizational security measures designed to protect the security of your personal information. These include:

  • Encryption of sensitive data in transit and at rest
  • Regular security assessments and vulnerability testing
  • Access controls to restrict access to personal information
  • Secure development practices for our software
  • Employee security training and awareness programs

Important: While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to:

  • Comply with our legal obligations
  • Resolve disputes
  • Enforce our legal agreements and policies
  • Maintain business records for analysis and audit purposes

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Objection: Object to processing of your personal information
  • Restriction: Request restriction of processing your personal information
  • Portability: Request transfer of your personal information to another organization
  • Withdraw Consent: Withdraw your consent at any time where we rely on consent to process your information

To exercise any of these rights, please contact us using the information provided below.

7. International Data Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy. This includes implementing appropriate safeguards such as Standard Contractual Clauses approved by the European Commission.

8. Children's Privacy

Our services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information from our files.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:

equA11Y aTs

Email: privacy@equa11yats.com

Phone: +1 (949) 331-8409

Address: 123 Accessibility Way, Suite 100, Irvine, CA 92614

We will respond to your inquiry within 30 days.

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